Legal Assistance

We provide several ways to receive legal assistance on different consumer matters. Guidance concerning housing and patients’ rights is available for all consumers. Guidance concerning other consumer matters (such as problems with a product or a service, housing, agreements, and liabilities) is available as a membership benefit.

We offer the following services in English:

  • Assistance for members only: send your question via email or request a phone call: Please include your membership information in the email.
  • Assistance concerning housing issues (available for everyone): chat with a lawyer on our website (from Tue to Thu 2 PM to 4 PM).
  • Assistance concerning patients’ rights (available for everyone): please call 09-454 22150*, open on Mondays from 9 AM to 11 AM and 1 PM to 3 PM.

*) Local network rate or mobile charge only, no additional charge.