Guidance concerning housing is available either by phone or by chat for all consumers. Guidance concerning other consumer matters is available for our members only.
Guidance on housing matters
Our lawyer is available by phone (09 – 454 22 130*) from Tuesdays to Fridays between 10h-12h and also on Tuesdays between 17h-19h. The chat service is available from Tuesdays to Thursdays from 14h to 16h in the following website: http://www.kuluttajaliitto.fi/neuvontapalvelut/asumisneuvonta/ (bottom right corner).
(*only pvm/mpm, local network rate or mobile charge)
Guidance for members
Guidance is given from Mondays to Fridays between 9.15-16.00 via email (jasenpalvelut(at)kuluttajaliitto.fi) or by phone (09 – 454 22 10: in the beginning choose 1 and then again 1 to get to the guidance service for members). Guidance related to housing is also available for our members. The membership costs around 15€ in a year. To become a member, you can contact us via email or phone. Contact information is below.
Guidance is given in English and Finnish.
telephone: +358 9 454 2210